Last Updated: June 2024

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Welcome to  'Natalia mobile therapies & Pilates', These Terms of Service ("Terms") govern your use of our website, including our online booking service. By accessing or using our website, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our website.

By accessing or using our website and booking services, you agree to comply with and be bound by these Terms, our Privacy Policy, and any other policies referenced herein.

You agree to use our website and booking services for lawful purposes only. You must not use these services in any manner that could damage, disable, overburden, or impair our website or interfere with any other party's use and enjoyment of our services.

• Eligibility: To book an appointment, you must be at least 18 years old.

• Booking Process: You can book an appointment through our website by selecting your desired service, date, and time, and providing the necessary information.

• Confirmation: Once you book an appointment, you will receive a confirmation email. This email serves as proof of your appointment.

• Changes and Cancellations: If you need to change or cancel your appointment, please do so at least 24 hours in advance. Late cancellations or no-shows may result in a cancellation fee.

• Fees: The fees for our services are listed on our website and are subject to change. You will be charged the fee applicable at the time of booking.

• Payment Methods: We accept various payment methods, including credit/debit cards and online payment systems. Payment is required at the time of booking unless otherwise specified.

• Refunds: Refunds are subject to our cancellation policy. If you cancel within the allowed timeframe, you may be eligible for a full or partial refund.

• Account Creation: You may be required to create an account to use certain features of our website, including the booking service. You must provide accurate and complete information when creating your account.

• Account Security: You are responsible for maintaining the confidentiality of your account login information and for all activities that occur under your account. Notify us immediately of any unauthorized use of your account.

• Health Information: You may be required to provide health information relevant to your treatment. This information is used to ensure your safety and to tailor our services to your needs.

• Contraindications: It is your responsibility to inform us of any health conditions or contraindications that may affect your treatment.

• All content on our website, including text, graphics, logos, images, and software, is the property of  'Natalia mobile therapies & Pilates' or its content suppliers and is protected by UK and international intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content without our prior written consent.

• Our services are provided on an "as is" and "as available" basis. We make no warranties, express or implied, regarding the availability, quality, or suitability of our services for any purpose. To the fullest extent permitted by law, we disclaim all warranties, express or implied.

• We shall not be liable for any loss or damage, including but not limited to indirect or consequential loss or damage, arising out of or in connection with the use of our services.

• ​We reserve the right to modify these Terms at any time. Any changes will be posted on this page and, where appropriate, notified to you by email. By continuing to use our website after such changes are posted, you agree to be bound by the modified terms.

• These Terms are governed by and construed in accordance with the laws of England and Wales. You agree to submit to the exclusive jurisdiction of the courts of England and Wales.